Returns & Exchanges
At Catharsis, we understand that finding the perfect fit is a journey, which is why we offer a seamless 30-day return policy for all unworn and tagged apparel. Our goal is to ensure your shopping experience is as transformative as the pieces you wear.
Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Label
Once approved, download and print your prepaid shipping label and secure it to the original packaging to ensure items are protected.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for your records to track the journey.
Refund Processing
After our quality control team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing